Monroe Chat

Eeeek! I had to check my crock pot and realised that mine is a Hamilton Beach model - I don't care for it too much but it was a replacement for my Rival pot which I spent almost $100 on I purchased the Rival crock pot with all the bells and whistles and loved it ~ it did the perfect job. Until one time when preparing a roast, I heard a loud crack when adding sauce... the inner pot cracked completely through the center. I tried relentlessly to replace the inner pot only to find that Rival had discontinued it and had NOTHING that would serve as a replacement!!! I was furious, without the inner pot the Crock pot was useless.... hence the reason I have the Hamilton Beach model - waaaah!

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From WCPO: John Materese 'Don't waste your money!'

Almost every homeowner has a slow cooker...and the majority of those slow cookers are Rival Crock Pots. They've cooked millions of great meals over the years.

But some owners these days are complaining about what they call a potentially dangerous problem.

The Lid Fell into the Pot

Laurel Jones loves to cook. And she especially loves slow cooking with her Rival Crock Pot.

But one day, while cooking stew beans, she says,"I went to remove the handle to give it a stir, and the lid fell off the handle into the pot!"

She says the glass lid fell down into the boiling beans, nearly splashing her with scalding liquid.

So she called Rival, and since it was under warranty, they sent her a new pot. But soon after, she says, "that one was in use just two months, and the lid broke again."

Lots of Complaints Online

Frustrated with a second broken handle in two months, Laurel got online, where she found a whole community of people with broken handles.

"I Googled a little bit and found hundreds of people with the same problem," she says.

Laurel also found online advice on a two dollar fix with a bolt, nut, and lock washer, available at any hardware store (Click above for repair info).

So she fixed it herself, saying "it's nice and secure now! It isn't going to come off.

I loved my Rival and had it for many years. I just threw it away about a month ago because the last time I used it, after cooking whatever I had in it, it still was not anywhere near done after 12 hours. It just wasn't heating like it should anymore. I still have not replaced it, but I need to very soon.